Sainsbury's facing major disruption as technical issue affects online deliveries

The supermarket says it's unlikely to be able to fulfil most of its online deliveries today

Author: Ted Hennessey, PA / Jonny FreemanPublished 16th Mar 2024

Sainsbury's has said it is experiencing "technical issues" at some stores meaning it will not be able to fulfil the "vast majority" of online grocery deliveries.

The supermarket chain said on Saturday morning it was "working hard to fix the issue" and apologised to customers affected.

A statement said: "We're experiencing technical issues affecting some stores, our Groceries Online service and our ability to contact customers.

"Unfortunately, we will not be able to fulfil the vast majority of today's Groceries Online deliveries.

"We are working hard to fix the issue and apologise to our customers for the inconvenience.

"We will contact customers proactively to rebook orders as soon as we can."

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