Public Files

The Public File is just one indicator of our output. Just ask us if you’d like a hard copy. If you have any comments on it, let us know or, if necessary, contact our regulator, Ofcom.

Hits Radio, like each commercial radio station in the UK, has obligations regarding its programming set out in the Station Format which forms part of our Public File.

News

Except in special or exceptional circumstances (which may include some Bank Holiday periods) the station broadcasts news bulletins hourly from 6am until 7pm, with additional headlines in weekday breakfast and evening drive periods. Bulletins contain a mix of local/regional, national and world stories, along with sport, weather and entertainment news.

At the weekend, bulletins containing local/regional, national and world news, along with sport, weather and entertainment news, are broadcast between 9am and 12pm.

Additionally, at other times, bulletins containing national and world news, prepared by Sky, may be broadcast in some hours.

Our news pages online show some of our most recent stories.

You can contact the news team anytime by emailing news@greatesthitsradio.co.uk

If you require a specific newsroom, you can email the regional team directly;

Bedfordshire - bucksnews@bauermedia.co.uk

Berkshire - bhnews@bauermedia.co.uk

Bristol - swnews@bauermedia.co.uk

Buckinghamshire - bucksnews@bauermedia.co.uk

Cambridgeshire - eastnews@bauermedia.co.uk

Cheshire - cheshirenews@bauermedia.co.uk

Cornwall - cornwallnews@bauermedia.co.uk

Cumbria - cumbrianews@bauermedia.co.uk

Derbyshire - eastmidlandsnews@bauermedia.co.uk

Devon - swnews@bauermedia.co.uk

Dorset - dorsetnews@bauermedia.co.uk

Durham (County Durham) - northeastnews@bauermedia.co.uk

East Sussex - westsussexnews@bauermedia.co.uk

Essex - eastnews@bauermedia.co.uk

Gloucestershire - swnews@bauermedia.co.uk

Greater London - londonnews@bauermedia.co.uk

Greater Manchester - greatermanchesternews@bauermedia.co.uk

Hampshire - southnews@bauermedia.co.uk

Herefordshire - coventrynews@bauermedia.co.uk

Hertfordshire - bucksnews@bauermedia.co.uk

Isle of Wight - southnews@bauermedia.co.uk

Kent - kentnews@bauermedia.co.uk

Lancashire - lancashirenews@bauermedia.co.uk

Leicestershire - eastmidlandsnews@bauermedia.co.uk

Lincolnshire - lincsnews@bauermedia.co.uk

Merseyside - liverpoolnews@bauermedia.co.uk

Norfolk - eastnews@bauermedia.co.uk

Northamptonshire - northamptonshirenews@bauermedia.co.uk

Northumberland - northeastnews@bauermedia.co.uk

North Yorkshire - northyorksnews@bauermedia.co.uk

Nottinghamshire - eastmidlandsnews@bauermedia.co.uk

Oxfordshire - oxfordshirenews@bauermedia.co.uk

Rutland - rutlandnews@bauermedia.co.uk

Shropshire - news.birmingham@bauermedia.co.uk

Somerset - swnews@bauermedia.co.uk

South Yorkshire - southyorksnews@bauermedia.co.uk

Staffordshire - cheshirenews@bauermedia.co.uk

Suffolk - eastnews@bauermedia.co.uk

Surrey - surreynews@bauermedia.co.uk

Tyne and Wear - northeastnews@bauermedia.co.uk

Warwickshire - news.coventry@bauermedia.co.uk

West Midlands - news.birmingham@bauermedia.co.uk

West Sussex - westsussexnews@bauermedia.co.uk

West Yorkshire - westyorksnews@bauermedia.co.uk

Wiltshire - salisburynews@bauermedia.co.uk

Worcestershire - coventrynews@bauermedia.co.uk

Yorkshire, East Riding - eyorksnlincsnews@bauermedia.co.uk

Northern Ireland - newsroom@downtown.co.uk

South Wales - swanews@bauermedia.co.uk

Programmes

The station broadcasts twenty-four hours a day, with programmes broadcast as per the schedule on our website.

All programming is shared across the network.

Programme Production

Programming within weekday daytimes is not regularly automated. Off peak programming is generally automated Monday to Friday 2200-0400, Saturdays 0000-0600 and 1600-0000, and Sundays 0000-0600, 0900-1200, and 1600-0000 (including overnights on Monday 0000-0400). These shows may be live in times of adverse weather or other relevant circumstances.

Contact

To contact the radio station generally, use our ‘contact us’ page and we’ll make every effort to reply to any emails which raise substantive issues.

Events/Charities support or coverage

The station stages several events and charity initiatives through the year.

Our charity Cash for Kids raises millions of pounds for children through various appeals across the year.

Recent Programme and/or News Highlights

Our website covers much of the programming we’re proud of (general and, where appropriate, news).

Check our news pages to see the latest stories we are covering.

Music

Hits Radio is licensed to play ‘mainstream music’. It plays, accordingly, a mix of current mainstream pop songs alongside classic chart hits from the last twenty years.

How to complain

Live, entertaining radio always carries some risk. We try to get things right, and not all programmes will be to everyone’s taste. Where we do make mistakes, we’ll try to take appropriate action as quickly as we can. Please do get in touch with any comments – praise or complaints and we’ll consider them carefully.

To contact us directly, you can e-mail feedback@hitsradio.co.uk

If you then feel we have not taken the right action regarding a broadcast after contacting us, you may refer the matter to our regulator, Ofcom.