Ipswich Hospital's emergency department outperforming national average for waiting times

New figures reveal a snapshot of waiting times ahead of the winter.

Author: Piers Meyler, Local Democracy Reporting ServicePublished 21st Aug 2021

Hospital emergency departments in Suffolk and Essex are currently outperforming national averages for waiting outcomes, but health officials voiced fear for what winter may hold”.

The A&E figures for East Suffolk and North Essex NHS Foundation Trust – which runs Colchester Hospital and Ipswich Hospital – saw the percentage of patients waiting four hours or less fall from 90.5 per cent in July 2019 to 86.3 per cent in July 2021.

This is despite the numbers of patients seen in A&E falling from 28,000 in July 2019 to around 26,000 in July 2021.

Nationally the ratios waiting four-hour or less fell from 78.9 per cent to 67.7 per cent.

Neill Moloney deputy Chief Executive of East Suffolk and North Essex NHS Foundation Trust, said: “Keeping our promises to patients and achieving all the national access standards, including seeing and admitting or discharging 95 per cent of all patients attending the Emergency Department within four hours, at our hospitals is very important to us.

“We are striving to deliver this important standard, but we do have to acknowledge we have seen an increase in more acutely ill patients who need our care and support.

“At times of high pressure, we make sure we see patients with the highest clinical need first and we are sorry this meant others had to wait longer than usual.

“We are working very closely with all our clinical teams and system partners to make sure we see and treat people as quickly as possible both within our Emergency Departments and the Urgent Treatment Centre at Colchester Hospital.”

Performance figures for Emergency Care for the NHS in England in July 2021 showed that there were 1,431,499 attendances at major Emergency Departments – the second highest on record.

Just over two thirds of patients waited less than four hours from arrival to admission, transfer, or discharge in Type 1 emergency departments – the lowest percentage on record.

The number of patients waiting more than four hours after a decision to admit them stood at 89,768 – this is a 30 per cent increase compared to June 2021 (66,619) and is the third highest ever.

The number of patients waiting more than 12 hours after a decision to admit them stood at 2,215 – by far the highest July figure on record (second highest is 451 from July 2019).

Responding to the latest set of performance figures released by NHS England for July 2021, President of the Royal College of Emergency Medicine, Dr Katherine Henderson, said: “The NHS has been running hot for months now and these figures show we are nearly at boiling point.

“We are worried that the public think that things are getting back to normal on the virtual eve of a further reduction in restrictions, and messages from the centre that says things are OK are disingenuous – the reality is that the health service is really struggling.

“Four-hour performance has sunk to its lowest ever level, we have levels of 12 hour waits we would usually associate with winter, and July saw the second highest ever number of attendances across emergency care units. Yet there is no sign of rescue ahead of winter. Despite our calls for action, crowding is back with us and is compromising patient care.”

Dr Henderson added: “The NHS was in a pretty dreadful state going into the pandemic – we were seeing record waits across the board, due to insufficient resourcing – but the sheer determination of an overstretched workforce, combined with a ‘whatever it takes’ approach, got us through.

“The problems that were with us before the pandemic have not gone away. Not only do they remain but are now much worse due to the impact of Covid, as these figures make crystal clear.

“The ambulance service saw the highest ever number of ambulance callouts for life threatening conditions in July, and we saw ‘trolley waits’ in hospitals go up by 30% on the previous month. This means there have been delays offloading ambulances and patients have experienced long waits to be seen and moved to a bed if they need admission.

“Emergency Departments are very, very busy.”

“The other side of this is problems with supply – we do not have enough staff, beds, or equipment. There is still no plan for social care, which has a huge impact on the NHS.

“These have been issues for some time, but on top of this is the growing waiting list for elective care, staff absence due to a combination of leave and necessary self-isolation, and an even lower bed capacity due to infection prevention control measures.

“We fear for what winter may hold; we know it will be worse than now but a heavy flu season, another potential Covid surge and an understandable desire not to cancel elective care this winter could cripple us and put patient safety at risk.”

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