Ambulance service in the East invests millions in world-first tech
East of England Ambulance spends £25m on new technology.
Last updated 8th Dec 2020
The East of England Ambulance Service NHS Trust (EEAST) has announced an investment of more than £25m in state-of-the-art technology which it says will further improve the safety and quality of care which staff are able to provide for patients.
It means every frontline member of staff is going to be issued with an ipad so they can access a brand new electronic patient care record system (ePCR) quickly and easily while on the road.
It's the first ambulance service in the world to introduce this particular technology.
The record will include details of things like previous ambulance call outs and the patient's attendance at their GP surgery or acute hospital, as well as vital information about medications they are taking, recent test results and allergies they may have.
The EEAST says crews will also be able to use the technology to access clinical information and guidance and complete mandatory training, as well as make real-time referrals to agencies such as social care and child protection.
It says it means crews will be able to share information easily and securely with healthcare partners while alerting hospital staff when patients are brought in, in turn helping ensure fast and efficient handovers and better clinical outcomes.
The project has been funded with £5m from NHSX which has been matched by EEAST - with a pledge to further increase the Trust's contribution over the next ten years to further refine the technology so that it interacts fully with all the different computer systems used by hospitals in the region.
Dr Tom Davis, who's Acting Chief Executive at EEAST, said: "This significant investment will transform the working lives of our crews by providing them with a huge array of information at their fingertips, in turn helping them to continue providing safe, high quality care to our patients.
“The technology will let them view a full patient history for the very first time, making it easier to deliver individually-tailored care.
"It will also allow them to share electronic information with GPs, acute hospitals and community services reliably and efficiently, in turn reducing duplication and improving the experience which patients have when receiving care as they will only need to tell their story once.
“In addition, we will also be able to provide hospital colleagues with much more information about our sickest patients before we even reach the emergency department so that they can prepare any special equipment or tests in advance.
"As well as resulting in better patient outcomes, we estimate this will also reduce handover times by around five minutes, which will help our crews get back on the road more quickly by freeing up an estimated 1,680 days every single year.
“The new technology will also help our crews to do the things which many of us take for granted, such as check emails and access mandatory training while they are out and about rather than having to log onto a shared computer back at base during their breaks.
“This move towards a paperless system is something we have been planning for some time, so we are delighted that we are now in a position to start rolling out the technology which will support our crews to deliver even better patient care.”
The rollout of the new technology will begin from January.