Store workers in Stoke-on-Trent say shoplifting is relentless and rife
They're calling for more help to tackle daily shoplifting and threats of violence in their stores
Staff working at a number of high-street businesses in Stoke-on-Trent say the frequency and brazen nature of shoplifting is "scary" and "frustrating".
Data in the year to June shows 6,440 reports of shoplifting were made to Staffordshire Police. Its neighbours in Cheshire received a similar figure of 6,191.
"Just a few days ago a hammer was pulled out on us" said one store manager in Longton.
"Earlier this year we had knife threats a few times in a week. Violence is something we see in the store frequently but the majority is verbal.
He told us: "Shoplifting is a common daily occurrence for us and it's just getting worse. There's all sorts of people who do it, there's the professional ones and particularly round here it's the homeless community."
Another nearby store manager in Longton also told us:
"It's absolutely rife. Shoplifting is daily. They show violence both verbal and physical. They're aggressive and they often sky high.
"We get the regulars. We get opportunists that come. It's so often that I couldn't even count daily and, with very little support from the police."
How to spot a shoplifter?
Police have issued the following advice on how to spot a thief:
'There are a number of tell-tale signs that flag up a shoplifter. But remember, while the following don't necessarily mean the person is guilty – and be aware that you are responsible for your behaviour, both legally and commercially – we recommend that you keep an eye on shoppers who:
seem to be watching you and the staff rather than shopping and may be waiting for the right moment to steal an item
seem to want to keep your attention and talk for the sake of it – possibly because an accomplice is elsewhere stealing
look like they’re taking little notice of your products
seem a little nervous and possibly pick up random items with little interest
keep refusing your offer of help or assistance
frequently enter your store and never make a purchase
want you to unlock and open cabinets but don’t buy anything
What to do if you see a shoplifter in action
Police say if you see them take something then ask them politely to put the item back but be careful to keep your tone neutral and back off if you feel threatened. Always be sure they’ve taken something before you speak to them – and only if you feel it’s safe to do so.
Once you're sure that they are indeed a shoplifter, call 999.
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