North Yorkshire on verge of "dental disaster"

People have been told the waiting lists for some NHS dentists is up to three years

Author: Natalie HigginsPublished 17th Aug 2021

Health officials have warned we're on the verge of a "dental disaster" in North Yorkshire as NHS appointments are virtually impossible to access.

Healthwatch North Yorkshire have had over 200 complaints from residents unable to access services and have found of the 71 NHS practices, only two are taking on new patients.

There are also worries that children could go years without seeing a dentist as private appointments are too expensive for families to afford.

A new report shows that dentistry has become a major area of concern with more than 80% of contact with Healthwatch North Yorkshire sharing negative experiences and 70% from members of the public seeking help with finding an NHS dental practice.

As well as public feedback, Healthwatch North Yorkshire contacted the county’s dental practices. The report estimates that there is one GP practice for every 8,000 people in North Yorkshire, rising to nearly one for every 18,000 people in the districts of Selby and Richmondshire.

Chief Executive Officer at Healthwatch North Yorkshire, Ashley Green, said:

“Too many people are unable to access NHS dental services across the county and the situation is getting worse by the day. Too often we hear about lack of access, eye-watering waiting times, and concerns around children’s oral health significantly impacting on people’s health and their lives.”

“We continue to provide members of the public with the official advice from NHS dental commissioners; that emergency services are available to those who need it. But the feedback we hear is that’s not the case and often people are spending their life savings on private treatment or are living in constant pain.”

“If that wasn’t bad enough, several North Yorkshire NHS dental practices have closed putting even more pressure on a broken system. Something needs to be done and very quickly if we are to avoid an imminent dental disaster.”

Nationally, Healthwatch England has led calls for a radical rethink of NHS dentistry.

The recommendations are supported by Healthwatch North Yorkshire:

· Current reforms of the way dentistry are commissioned and provided needs to be radical and more rapid.

· There needs to be greater availability of NHS dentistry, in terms of increased access and affordability for people living in North Yorkshire.

· Greater clarity in the information provided about NHS dentistry is needed, including improvements to NHS Choices website.

· Dental practices explore opportunities to support people’s general health, providing advice on diet and lifestyle, and offer, where appropriate, signposting and referrals to other services.

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