Lancashire victim hopes for 'justice' for mortgage prisoners
Some victims have been left living 'hand to mouth' and suffering from anxiety and stress.
More than 2,000 "mortgage prisoners" are being forced to pay "significantly higher" interest rates than they should be while being unable to change providers, the High Court has been told.
Around 2,500 people are taking legal action against TSB Bank over their "Whistletree" mortgages, with their lawyers claiming at a hearing on Tuesday that they are paying an interest rate that TSB is not allowed to charge.
TSB is opposing the claims, with its barristers describing them as "plainly misconceived".
Gary Clements, from Blackburn, he took out a mortgage with Northern Rock in 2002, and says he has been trapped in the agreement since the collapse.
He told us: "It's not hit me as hard as others and its those people who I feel should see justice more than me, and I hope justice is served.
"The anxiety, the stress living hand to mouth every month, these people have really struggled and they need to be awarded with compensation for all that heartache.
"What's happened with all these mortgage prisoners is they've been exploited, its absolutely criminal."
He added: "It's a terrible situation to be in, I've even heard of people becoming so depressed they've wanted to take their own life which is awful.
"It shouldn't have been allowed to get to this situation."
Tim Lord KC, for the borrowers, said in written submissions: "The circa 2,500 Whistletree borrowers... have, in some cases for eight years, been charged interest at a rate significantly higher than the rate which TSB was permitted to charge.
"On a relatively modest mortgage of £150,000, that can amount to almost £30,000. These claims are therefore of grave financial importance to the claimants.
"TSB, on the other hand, has disproportionately profited at the expense of the Whistletree borrowers."
The court in London was told that borrowers saw their initial lender, Northern Rock, collapse in the 2008 financial crisis, with their mortgages later taken over by TSB.
They were charged a standard variable rate (SVR) which Mr Lord claimed was 2.29% higher than TSB's own SVR, and which differed from the fixed or tracker rates they paid under Northern Rock.
Mr Lord said that TSB required the borrowers to apply for a new mortgage if they wished to switch to a cheaper rate, or change bank, but many customers were unable to pass affordability assessments after rules were tightened in 2014, leaving them "imprisoned".
Sonia Tolaney KC, for TSB, said in written arguments that the complaints had "no merit".
She said: "It is no more than an attempt to exploit the fact that this portfolio of Northern Rock mortgages happens to have been acquired by an active lender with a pre-existing portfolio of residential mortgages.
"The assertion that TSB was obliged to apply the same SVR to every one of its residential mortgage customers is plainly misconceived.
"TSB, in common with other banks, offers different products, at different prices, to different customers, with different risk profiles.
"That is a basic feature of the mortgage market and it is expressly permitted by the claimants' mortgage contracts. This is neither surprising nor unfair and hence the complaint must fail."
The hearing before Judge Nicholas Thompsell is due to conclude on Thursday, with a judgment expected in writing at a later date.