‘Generation AI-lone’: Young people turning to chatbots for connection
As digital dependence grows, calls increase for more safe, in-person places for teens
A new report has revealed growing digital dependence among young people the Humber - with over a third now turning to AI chatbots for advice, support or simply company.
OnSide’s Generation Isolation 2025 study shows young people are using AI to cope with stress, sadness and loneliness, yet only 7% say they trust a chatbot more than a real person.
Almost half report high anxiety, and many say they’re relying on digital help because there aren’t enough places to meet friends face-to-face.
Local charity Horizon Youth Zone, which will open its new Grimsby site in 2026, says the findings highlight an urgent need for safe, affordable, real-life spaces for young people.
“Technology has its place, but it can’t replace real human connection. Young people want somewhere safe, supportive and trusting - and that’s exactly what the Youth Zone will offer," said Lucy Ottewell-Key, CEO of Horizon.
"In person, connections and friendships can increase confidence, can support their employability.
"It's about demonstrating that there is a balance to be struck between the digital and the in person and the human, and I think that's where Horizon Youth Zone can come in."
Young people themselves say AI is quick and easy but can’t provide true understanding or relationships.
The report also found many have experienced negative online interactions that left them feeling more anxious or isolated.
Horizon hopes its new Youth Zone will bridge that gap - offering a space where young people can talk, connect, and get the support they can’t find from a screen.