Global IT outage impacts businesses, travel and healthcare across West Midlands
Microsoft users are also being impacted.
Last updated 19th Jul 2024
A mass, global IT outage is affecting travel, businesses, and healthcare across the West Midlands.
We're told West Midlands Railway and Avanti West Coast are being impacted and have apologised for any inconvenience caused. West Midlands are also saying some of their office systems are down.
A West Midlands Railway spokesperson said: "Due to an ongoing IT issue, some back office systems are temporarily unavailable.
"Train services are not currently affected by this issue but customers are advised to check their journeys before travelling."
We're being assured passengers aren't being impacted at the moment but should continue to check before travelling.
We don't yet know what's caused it, but it seems to be affecting Microsoft users.
Doctors surgeries in Solihull are also struggling with bookings and consultations. Solihull Healthcare Partnership have this morning released this on X: "Unfortunately there is a national issue with EMIS Web - our clinical computer system. This will affect our ability to book/consult with patients this morning. We will update patients when we can. We apologise for the disruption."
Birmingham Airport's also told us there are some delays with check-ins.
A Birmingham Airport spokesperson said: “The majority of flights are operating as normal. However, some check ins are experiencing delays which are being processed by colleagues. For those that have checked in online previously are unaffected.
“This is clearly a rapidly evolving situation. Customers should follow the advice from airlines and we will continue to update passengers throughout the day.”