How else to get in touch with Downtown Radio?
Here are all the ways to contact Downtown Radio
Here at Downtown Radio, we love to hear from you! Whether that’s a message to your favourite presenter, a conversation on social media, or even how to advertise with our station. Below is everything you need to know about getting in touch:
How to connect with our presenters and shows
You can get in touch with Downtown via the following methods:
Text: Our number is 63103 – just start your message with DOWNTOWN - texts cost your standard network rate.
Competitions need different keywords and have lots of terms and conditions, so listen out carefully for those.
WhatsApp: You can send a Whatsapp message to 028 9181 5050
Voice Note: You can send a voice note to 028 9181 5050
Phone: You can call us our studios on 028 9181 5050 or the main reception on 028 9181 5555 calls are charged at a local rate, but some providers may charge more.
Email: You can email your favourite presenter direct, check out their presenter page for the details.
Office address: Downtown Radio/Cool FM, Kiltonga Industrial Estate, Newtownards, Northern Ireland, BT23 4TJ****
If making a complaint, please include your full name, postal address and telephone number so that we can contact you to discuss your comments. We reserve the right not to process complaints that do not include this information.
Connect with us on social media
Contact our news team
If you want to contact our news team you can email newsroom@downtown.co.uk
How to advertise on Downtown Radio
We’d love to help you spread the word about your business, to find out more information visit https://hitsradioadvertising.co.uk/advertise-in-northern-ireland
How do I make an enquiry, comment or complaint?
The easiest way to get your answers is here: https://hellorayo.co.uk/downtown/contact/
If you have an enquiry or complaint, you can email: hello@downtown.co.uk
Competitions
If you have an enquiry or complaint regarding our cash prize competitions like Make Me A Winner, including difficulties entering the competition from your smartphone or computer, please check out the Competition FAQs page.
If you have won a prize but haven’t received it yet, please email win@bauermedia.co.uk
Job vacancies
For up-to-date job vacancies at all Bauer businesses, visit our careers hub here )
How can I see the songs you've just played on station name?
For all of our stations you can see the music we’ve played recently, and search by track name, artist, and time played, from the Playlists page.
How to listen to station
We have a dedicated page with more information on how to listen to Downtown Radio here.
Technical support
If you need any technical support with listening and our website, use our 'Contact us' page here.