A Cool FM Downtown Cash Call update for competition entrants

Shortly after the death of Her Majesty the Queen was announced, we suspended on-air promotion of the Cool FM Downtown Cash Call. The competition remained open until the closing time and all valid entries were included in the draw in accordance with the Terms and Conditions.

We appreciate that you may have questions and we hope that these FAQs will provide you with the information you are looking for.

The following information relates to the Cool FM Downtown Cash Call competition, running on the following radio stations only:

Cool FM, Cool Old Skool, Downtown Radio, Downtown Country.

For competitions running on other radio stations, please visit https://planetradio.co.uk/competitions-update

When was the competition suspended?

The competition was suspended at 5pm on Friday 9 September 2022. This means that entries were not accepted after this time.

If you tried to enter via SMS after this time, your entry will not have been entered into the draw, you will not have received a confirmation message and you will not have been charged £2, though your mobile network may have charged you your standard message rate (usually 10-15p).

If you tried to enter online, an error message will have been displayed to say that the competition was not open and your entry will not have been entered into the draw.

What happens to my entry if I entered before the competition was suspended?

After lines closed at 5pm on Friday 9 September 2022, a draw was carried out in the normal way and a call made to the number selected at random. A winner was declared, which you can listen to here: https://planetradio.co.uk/cool-fm/cash-call/winners/listen-to-friday-9th-september-70000-cash-call/

When will the competition resume?

The next round will open on the morning of Tuesday 20 September 2022. Please check the website of one of the participating radio stations for more information.

What will the prize be?

The prize will be announced on participating radio stations regularly on the day that the competition resumes.

I still have a question

If you still require further information, please email smshelp@bauermedia.co.uk. Don’t forget to tell us your mobile number, which radio station you listen to and which competition you are emailing about to help us assist you as quickly as possible.