Police Apologise After Janet McKay Sighting Not Passed To Teams

Police have apologised to the family of a missing 88-year-old woman after it emerged a possible sighting of her was not followed up by officers.

Published 25th Sep 2015

Police have apologised to the family of a missing 88-year-old woman after it emerged a possible sighting of her was not followed up by officers.

The body believed to be that of Janet McKay, who suffered from dementia, was discovered in Clydebank yesterday, nine days after she was seen leaving her home in the Knightswood area of Glasgow.

The last reported sighting of her had been on CCTV leaving a bus in Clydebank on the day she went missing.

But Chief Superintendent Andy Bates has now said that a member of the public informed police last Friday of a possible sighting of Ms McKay, but that the information was not passed to call handling centres or to the inquiry team.

Officers have apologised to Ms McKay's family and the issue has been referred to the Police Investigation and Review Commissioner.

The latest incident follows a review of Police Scotland's procedures launched after the deaths of John Yuill and Lamara Bell, who lay undiscovered for days despite a sighting of their crashed car being reported to a police control room.

Mr Bates said: This morning officers discovered the body of a woman in the Clydebank area. Formal identification has yet to take place but we believe it to be Janet McKay who was reported missing last week. Janet's family has been informed.

Since she was reported missing last Wednesday an extensive investigation and search has been conducted by my officers throughout the local area.

On Friday evening as part of our inquiries, a member of the public provided us with information of a possible sighting of the missing person. This information was not passed to the call handling centres nor was it passed to the inquiry team.

On Tuesday further information about this potential sighting was received through the call handling centre who immediately passed it to the inquiry team. Following further extensive inquiry a body was discovered. We have kept Janet's family fully informed.

I would like to apologise to the family for any distress caused at this difficult time and take this opportunity to express my condolences to the family and friends and thank those members of the public who supported the search for Janet.

This incident has now been referred by Police Scotland and the Crown Office and Procurator Fiscal Service to the Police Investigation and Review Commissioner for investigation.''

Chief Constable Sir Stephen House last month announced he will stand down earlier than expected following sustained public and political criticism over call centre failings, and controversies over stop-and-search and armed police patrols.

A Crown Office spokesman said: The Crown Office is aware of the circumstances relating to the death of Janet McKay and in particular an issue relating to the search for her.

On this basis the Lord Advocate has referred the matter to the Police Investigations and Review Commissioner for investigation under statutory powers.

A post-mortem investigation will be held early next week.''

Scottish Liberal Democrat leader Willie Rennie described it as a terribly sad case'' as he welcomed the Police Investigations and Review Commissioner (PIRC) inquiry to establish the full facts. He said:I think it's too early to tell exactly what's happened here.

What is clear is that they (the police) have apologised and I thank Police Scotland for having done that and being so upfront so early.

I think the fact the Lord Advocate has instructed a Police Investigations and Review Commissioner (PIRC) inquiry into the case means that we will in due course get the full facts coming out, because that's exactly what we need in order to retain confidence in police and how it's operating. But also to protect the police officers because the police officers concerned here must be distraught as well about what has happened and that this information has been missed.''

Mr Rennie said it has been made pretty clear'' that the police call centres were not involved in this latest case, whereas they werecentral to the problem on the M9''.

He added: What I'm really interested in is how the information flows through police.

Having spoken to a female officer last night, she was staggered that this kind of thing was happening because it's quite a rare thing because police are so excellent at their job.

That's why it's really important that we understand how the information flows throughout Police Scotland so that we are actually reassured that this is a rare error, rather than a system problem.

That's why I think it's right to have this independent PIRC inquiry to get to the bottom of what's happened so that we don't think it's a wider systemic problem if it's not.''