Emergency supplies offered to those hit by Hull gas cut
Northern Gas say they're working as quickly as possible to fix it
Northern Gas are working in the Kingston Street, Wellington Street and Manor House Street area of Hull to pump water from the gas pipes, after a water main nearby burst.
Food and emergency heaters are being offered to people who've been cut off from their gas supply since last night (19/01/2020).
A statement from Northern Gas Networks says:
Our engineering team is continuing to work in the Kingston Street, Wellington Street and Manor House Street area of Hull this morning. They have worked through the night to pump water from the gas pipes, after a water main nearby burst yesterday. A large volume of water was removed from the gas mains during the night, and the priority for today is to remove the rest of this water so that repairs can begin.
NGN engineers from outside Hull are now on site, to increase our workforce capacity today.
Unfortunately, we cannot give an exact time for when reconnection to the gas supply will start, but our team is working as quickly as possible, and we apologise for any inconvenience caused to customers in Hull.
If you are affected and need support, please call our Customer Care Team on 0800 040 7766 (option 3). We can provide fan heaters, hotplates for cooking and a pack of warm winter clothing items.
Catering services are still available all day and into this evening. The burger van is now parked on St James Street, and food is also still available from the Yankee Land takeaway on Prospect Street. Please go along with proof of address. Customers will be given a voucher, and can then use this voucher to collect hot food. If some people find it difficult to go along and collect their food, we can bring it to the doorstep and deliver it in a safe, socially distanced way. Again, please call our Customer Care Team on the number above.
If you are a customer living in the affected area, you may have received a card from us through your door while you were out. It’s important that our engineers can gain access to your property so that we can safety turn off your gas supply. Please contact us using the number on the card as soon as possible.