Campaign For More Compassionate Care In NHS
Staff at our region's hospitals will today join a national campaign - to get more doctors and nurses introducing themselves to patients.
A campaign to ensure staff at our region's hospitals are providing compassionate care takes place today.
It's over concerns NHS staff aren't properly introducing themselves to patients.
Healthcare professionals in Grimsby, Scunthorpe and Goole are among 400,000 NHS colleagues pledging to help improve relationships by speaking to more patients.
It's part of the #hellomynameis campaign created by Dr Kate Granger, a hospital consultant from Yorkshire who has terminal cancer.
Kate, 33, became frustrated with the number of staff who failed to introduce themselves to her when she was in hospital.
Her campaign started on Twitter has inspired nurses, doctors, therapists, receptionists, porters, domestics and staff in all roles. She has since made it her mission in whatever time she has left to get as many members of NHS staff as possible pledging to introduce themselves to their patients.
Dr Kate Granger said:
“I think the main messages from the campaign about high quality communication and always treating our patients as people with respect and dignity fit perfectly within the Trust's core values. I really hope my legacy will be exactly that, putting compassionate practice right at the heart of healthcare delivery every single day."
Dr Karen Dunderdale, Northern Lincolnshire and Goole NHS Foundaton Trust chief nurse, said:
“Saying hello my name is only takes a second of our time and yet it can make the world of difference. It can help install confidence, help build relationships and it can break down barriers. I am absolutely delighted that our staff have embraced this campaign which is about going back to basics of providing compassionate care, starting off with a smile, and the simple introduction ‘hello my name is’.”