More calls to support vulnerable people being scammed

Ministers are discussing ways to make sure victims can be better protected

Author: Rebecca QuarmbyPublished 28th Apr 2021
Last updated 29th Apr 2021

We’re seeing more scammers targeting people for their money especially through the pandemic. Criminals are using companies like The Post Office and different online platforms to con thousands of pounds from vulnerable people.

A warning came out this week over fake Asda and Morrison’s delivery texts. The Chartered Trading Standards Institute (CTSI) has seen messages trying to get personal details from people by directing them to a webpage that supposedly allowed the recipient to track their order.

The cyber crime unit that support people in East Yorkshire and Northern Lincolnshire are now calling on the government to help these victims.

It comes as a debate is being held in parliament today to talk through what can be done to protect people. The Westminster Hal Debate is due to discuss regulating online harms, junk mail and nuisance calls.

Security Expert, Shelton Newsham from East Yorkshire, said:

“Scams have always been around but the criminals are now utilising what’s in the news. Scams are on the increase as criminals are exploiting opportunities.

“The Government needs to ensure that there is consistent messaging. Family members that are aware of these threats should make sure they speak to others. Businesses should also support their employees.”

According to Which? Some banks are blaming victims for losing their money. This is so they can avoid giving refunds out.

Shelton added:

“People do make mistakes; these criminals make money from this. People need to have a pragmatic approach, banks an businesses should put themselves in that position. There are a lot of people out there that are vulnerable to technology.”

The government advise All scams should be reported to Action Fraud and to Trading Standards (via the Citizens Advice online portal).