5.2 million people fallen victim to 'green' scams this year
Over a third of UK households have been targeted
Thousands of homeowners have been targeted by 'green' scam fraudsters in the past year.
As more than two-thirds of adults are thinking about making their home more energy efficient in the next 12 months but 36% have already been targeted by a related scam.
More than a quarter were aware they had been targeted before losing any money but an estimated 5.2 million people fell for a scam this year, Citizens Advice found.
Misleading environmental claims
National Trading Standards director Wendy Martin said:
"Criminals are exploiting people's genuine efforts to make their homes more environmentally friendly.
"Residents are pressurised on their doorsteps and peppered with phone calls, emails and SMS messages, which often include false claims about Government schemes and regulations with regard to boilers, insulation and double glazing.
"As all of us try to play our part to help tackle climate change, it's important we do so safely without being conned by criminals.
"We urge people to report anything suspicious and to protect themselves and their families from fraud by taking part in the free Friends Against Scams awareness training at friends against scams.org.uk."
Citizens Advice’s top five tips:
- Do your research- Check the company or website you’re using
- Check certified schemes- Look online to find a trader you can trust
- Get written quotes and a contract- Try to get quotes from at least three different contractors to help you decide if you’re getting a fair price
- Pay with a secure method- Credit cards offer the most protection, followed by PayPal or debit card
- Be suspicious- Take your time to make sure you’re happy with your decision
Anyone who fears they have been the victim of an online scam should report it to actionfraud.police.uk or by calling 0300 123 2040.
For advice and information call the Citizens Advice scams action service on 0808 250 5050.