BT announce multi-million investment in Dundee waterfront
Land at the back of the closed Grouchos shop in Dundee's Nethergate could be turned into a new multi million pound office development.
Last updated 11th May 2021
One of Dundee's biggest employers could be set to create a multi-million pound office block on West Marketgait.
BT - which employs around a thousand staff in the city - has identified a site behind the former Grouchos record store.
If approved - work would be completed in two years.
Teams based in Dundee include those providing customer service support to BT’s full fibre customers and small businesses.
Since 2020, BT handles 100 per cent of its consumer customer service calls at contact centres in the UK and Ireland. BT has recruited hundreds of people in Dundee in the past four years.
John Alexander, Leader of Dundee City Council, said: “Today's announcement by BT is a huge vote of confidence in the city and in our plans for the future.
"It is clear that BT shares our vision for a Dundee that has a strong and sustainable economy providing jobs, retaining more graduates and making the city a magnet for new talent, while at the same time offering real choice and opportunity in a place that has tackled the root causes of social and economic exclusion.
"The company will be an integral part of that journey with us and I am delighted that BT sees Dundee as a good place to do business and recruit its present and future workforce."
Jane Wood, BT Group Scotland director, said: “This is exciting news for my colleagues in Dundee and reflects BT’s continued investment in Scotland. As one of the largest employers in Tayside, we know that this investment will be welcomed by many people, not least my colleagues who will be based at this brilliantly designed new office.
“We’re pleased that Dundee, an iconic Scottish city, will remain home to nearly 1,000 frontline workers who help customers right across the UK, every day. My colleagues have done an amazing job ensuring that our customers have stayed connected during the Covid -19 pandemic, with some choosing to remain working on site, while other colleagues have chosen to work from home.
“We look forward to welcoming staff into our new building when it’s complete.”