Chris Pratt makes heartfelt apology following 'insensitive' post on Instagram

Actor Chris Pratt recently got into a bit of hot water with his hearing impaired fans when he posted a video telling people to turn the volume up and not read the subtitles. To show he meant nothing bad by the post, he has taken to Instragram to issue a heartfelt apology.

To say sorry to his fans, the Jurassic World actor uploaded a video where he used sign language to apologise as well as posting a long written apology in the caption (see below).

The post reads:

'Instagram does this thing where it mutes all the videos it shows and forces you to turn on the volume in order to hear them. (maybe because most people are watching those videos at work when they should be working and don't want to get caught. I know that's when I do it. 😬) So when I made a video recently with subtitles, and requested that people turn up the volume and not just "read the subtitles" it was so people wouldn't scroll past the video on mute, thus watching and digesting the information in the video.

HOWEVER, I realize now doing so was incredibly insensitive to the many folks out there who depend on subtitles. More than 38 million Americans live with some sort of hearing disability. So I want to apologize. I have people in my life who are hearing-impaired, and the last thing in the world I would want to do is offend them or anybody who suffers from hearing loss or any other disability. So truly from the bottom of my heart I apologize. Thanks for pointing this out to me. In the future I'll try to be a little less ignorant about it.

Now... I know some of you are going to say, "Hey! Chris only apologized because his publicist made him!" Well. That is not the case. As always I control my social media. Nobody else. And I am doing this because I'm actually really sorry. Apologies are powerful. I don't dole them out Willy-Nilly. This is one of those moments where I screwed up and here's me begging your pardon. I hope you accept my apology.

And on that note. Why doesn't Instagram have some kind of technology to automatically add subtitles to its videos? Or at least the option. I did a little exploring and it seems lacking in that area. Shouldn't there be an option for closed captioning or something? I've made them lord knows how much money with my videos and pictures. Essentially sharing myself for free. I know they profit. So... GET ON IT INSTAGRAM!!! Put closed captioning on your app. #CCinstaNow'

He definitely showed he cares!

Chris can currently be seen alongside Zoe Saldana, Dave Bautista and the animated characters of Bradley Cooper and Vin Diesel in Guardians of the Galaxy Vol. 2.

We caught up with Chris at the premiere where he told us how overwhelmed he was feeling with the reception to the sequel.

We also caught up with Zoe Saldana who talked to us about filming the upcoming Avatar films!

Guardians of the Galaxy Vol. 2 is in cinemas now. Watch the trailer here:

• Chris Pratt
• Guardians of the Galaxy Vol. 2