Cornish patients offered hospital care from home

Virtual wards can now treat up to 212 patients at any one time

Author: Sophie SquiresPublished 18th Jan 2024

Hospital care is being offered to Cornish patients from the comfort of their own homes.

It's thanks to Cornwall Partnership NHS Foundation Trust's virtual wards - a service that has grown since its launch during the pandemic.

Their virtual wards can now treat up to 212 patients at any one time. Around eight patients are referred every day.

In the last year, their teams have seen almost 1,900 patients, saving more than 16,500 inpatient days in hospital.

Barbara Bennett from Redruth suffers from COPD. She chose to be admitted to a virtual ward after developing an acute lung infection.

Barbara believes being treated at home helped ensure she could go away to spend Christmas with her family:

"I feel as if I've got better at home quicker, because I didn't pick up any other nasty bugs along the way. I think if I'd ended up in hospital I would have been a lot more tired. There is a lot of noise in hospital and you don't sleep as well. Being at home, I had the comfort of my own home.

"Yes, I got better quicker and yes, I was able to go away for Christmas and New Year. I was able to celebrate with my son, daughter and beautiful granddaughter."

Nurse Claire Bettison is the Trust's Operational Lead for Digital Health. She says there are many benefits for patients:

"If you are in your own home, you can carry on with your social connections. If you live with your partner or other half and you are in hospital, sometimes trying to get to and from the hospital to visit can be quite restrictive. Even little things like conversations with a neighbour are on hold when you are in hospital. However, we know all of that is important for a patient's recovery.

"As well as that social element, patients being cared for in their own homes can eat the food they are used to eating. There is nowhere like your own bed to get a good night's sleep. It is familiar. It is comfortable. All of that really helps with recovery.

"It is also good for the person to have that choice. This is a choice that was not there before, and it is really important patients are active in their care and make their own choices."

What does a virtual ward offer?

Virtual wards support people whose acute respiratory or frailty condition could be managed in their own home, instead of in hospital.

Virtual wards does not mean virtual care. When needed, clinicians carry out face-to-face treatments and diagnostics in a patient's own home.

The multi-disciplinary team offer daily phone calls. The service also provides remote monitoring and regular reviews by our medical and pharmacy teams.

Tamsyn Anderson is a GP and the Trust's Chief Operating Officer. She says the ability to contact the virtual wards gives patients and carers a real confidence in being able to stay at home:

"We know that some patients need specialist care in hospital. However, most people would prefer to be cared for at home. For many, being in their own home helps them to stay as independent as possible. Particularly as you get older, there are a number of factors that can compound your wellbeing if you are admitted to hospital. You are in an unfamiliar environment, which can be a challenge if you have any sort of cognitive impairment.

"From a mobility perspective, there is a real benefit to being in a familiar environment. Our brains work on pattern recognition. They use a lot of tricks to keep us as independent and mobile as possible. These include something as simple as knowing how many steps it is to the toilet or where the sofa is. When you are admitted to hospital, those props are not available to you. These are among the reasons it is better to try and keep people at home as much as we can."

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