Inverurie and Peterhead service points drop appointment-only requirement

Aberdeenshire Council say in addition to dealing with payments and validation of documents, staff will now handle all enquiries.

Author: Lewis MichiePublished 3rd Sep 2020

Visitors to service points in Inverurie and Peterhead will no longer have to book an appointment first.

The public had needed to book a spot in advance after the re-opening following lockdown.

Aberdeenshire Council say staff have monitored use, concluding that proceeding without bookings - but still limiting numbers inside buildings - will be safe.

Customer Services Service Manager Michelle Milne said: “There is still a requirement to control the numbers of people entering service points in line with government health guidance. However, after careful monitoring, we are satisfied we can now remove the need to book an appointment and ask customers to adhere to 2 customers only in a Service Point at any given time.

“While we only have Inverurie and Peterhead open at the moment, we fully expect to open more locations in the coming weeks and I would once again like to thank all our customers for their patience over the past few months.”