LISTEN: Aviemore water improvements on the cards

Scottish Water hope new process will help problems which have blighted Badenoch & Strathspey

Published 28th Mar 2016

Scottish Water hope further enhancements to its treatment process will improve the quality of their output in Aviemore following a number of concerns about the local supply. Back in 2012, the £24m Aviemore water treatment works opened, servicing an area of more than 10,000 homes around Badenoch and Strathspey. Some customers have found chlorine levels not to their taste, but at a recent meeting in Aviemore, Scottish Water outlined plans to introduce chloramination – a process which allows for a reduction in the level of chlorine, helping to further improve the taste. However, some remain sceptical, like local councillor Bill Lobban:- Scottish Water expect the introduction of the process by summer of 2017, but before then follows a lengthy engagement process with locals, community representatives and health authorities. Simon Parsons, Strategic Customer Service Planning Director of Scottish Water, said: “We want all our customers to enjoy the look and taste of their tap water. Water quality across Scotland is at its highest ever level" “We are now outlining our plans to introduce chloramination - a process which allows us to reduce the level of chlorine - and further improve the taste of the drinking water received by customers through their taps.” “This new water supply introduced in 2012 for Aviemore provides high quality water, a security of supply and the ability to support a growing community. We always accepted that a small number of customers may be more sensitive to the changes in their water supply. We have been listening carefully to our customers and working with our operational teams to find the right solution to ensure that everyone enjoys this new supply"