NHS declares critical incident in Shropshire as demand for services increases
Health leaders are urging people to think about which service is right for their health needs
Last updated 3rd Jan 2025
The NHS in Shropshire, Telford and Wrekin has declared a critical incident, as demand for services continues to increase.
Health leaders are urging people to think about which service is right for their health needs, and help reduce the extreme pressure on services.
It comes as the region is under an amber weather warning from tomorrow (Saturday), with concerns about the impact for the elderly and those with long-term health conditions.
Health leaders have said there has been a surge in requests for help with flu and Covid, with calls to NHS 111, GP practices, and local ambulance services having risen significantly since the Christmas period.
Vanessa Whatley, Chief Nursing Officer at NHS Shropshire, Telford, and Wrekin, said: “Winter illnesses such as flu, colds, and sore throats are very common at this time of year, and we’re seeing that reflected in the demand for NHS services across our region. Most minor conditions can be effectively managed at home with rest, fluids, and over-the-counter medications.
“When people seek NHS care for minor illnesses, it can delay help for those with urgent medical needs, which is something we want to avoid. We encourage residents to think about the right service for their needs. NHS 111 and local pharmacies are an excellent resource for advice and treatment for minor ailments. By choosing wisely, you can help reduce pressure on our health and care system and ensure quicker treatment for everyone.”
Due to the rising number of flu cases and other winter illnesses within the community and hospitals, The Shrewsbury and Telford Hospital NHS Trust is temporarily reducing visiting and asking all patients, visitors and colleagues to wear face masks in all areas.
Paula Gardner, Interim Chief Nursing Officer from The Shrewsbury and Telford Hospital NHS Trust, said: “Due to the rising numbers of flu, COVID-19 and other winter illnesses, we have made the difficult decision to reduce visiting to essential visitors only, including for critical patients, birthing partners and other select groups.
“This will protect our most vulnerable patients and reduce the rising spread of infections. We are also asking all patients, visitors and staff to wear masks and practise good hand hygiene.
“We are grateful for everyone’s support in following these necessary measures, which are essential for keeping everyone safe. We know how important visitors are to a patient’s care, and if anyone needs support to speak to a patient, please contact the ward, which will do everything they can to support and keep you informed. We will continue to keep these measures under regular review and will fully reintroduce visiting as soon as we can.
“We also urge everyone who is eligible to get their winter vaccinations, as it is not too late and this is the best way to protect yourself and your loved ones.”