Crowdstrike says a "fix has been deployed" for global IT outage

The president of Crowdstrike says the issue has been identified, isolated and a fix has been deployed

Author: Chris MaskeryPublished 19th Jul 2024
Last updated 19th Jul 2024

The global IT outage that has been affecting banks, airports, GP surgeries and many more organisations may be fixed soon.

The cybersecurity company Crowdstrike says a software update caused the worldwide outages for many Microsoft users, but also says a fix has been deployed.

Writing on X, formerly Twitter, CrowdStrike president George Kurtz said the problem was caused by a “defect found in a single content update for Windows hosts”.

He said: “This is not a security incident or cyber attack. The issue has been identified, isolated and a fix has been deployed.

“We refer customers to the support portal for the latest updates and will continue to provide complete and continuous updates on our website.

“We further recommend organisations ensure they’re communicating with CrowdStrike representatives through official channels.

“Our team is fully mobilised to ensure the security and stability of CrowdStrike customers.”

Mr Kurtz said the issue was not affecting Mac or Linux software.

Overnight, Microsoft confirmed it was investigating an issue with its services and apps, with the tech giant’s service health website warning of “service degradation” that meant users may not be able to access many of the company’s most popular services, used by millions of businesses and people around the world.

It's not known how quickly systems will be restored now a fix has been made by Crowdstrike.

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