Free Wi-Fi coming to more East Suffolk towns in April

£1.1m is being spent on bringing free high street Wi-Fi to towns across the district

A successful pilot of the free Wi-Fi was held in Framlingham two years ago
Author: Jason Noble, Local Democracy Reporting ServicePublished 22nd Feb 2022
Last updated 22nd Feb 2022

The first towns in a £1.1million programme to establish free high street Wi-Fi and shopping offers in East Suffolk are to be online in April.

A successful pilot in Framlingham back in 2019 prompted East Suffolk Council’s cabinet to agree a major investment plan into a further 11 ‘digital towns’, which will see free Wi-Fi provided in town centres.

It also includes online promotions to attract shoppers, footfall tracking data for businesses, high street apps, town websites and other benefits.

The council has now confirmed that the first two towns will be online in April – Lowestoft and Felixstowe.

The other nine – Aldeburgh, Beccles, Bungay, Halesworth, Leiston, Saxmundham, Southwold, Wickham Market and Woodbridge – will be completed by October this year.

An update by cabinet member Stephen Burroughes to this week’s full council meeting, said: “Plans for the public Wi-Fi and footfall monitor installations are progressing well with the first towns, Lowestoft and Felixstowe, on track to be installed in March and launched in April 2022.

“The other towns will follow in a phased approach, completing by October 2022.

“The ambition and drive to secure these digital towns to help them understand their digital profile is a fundamental part of the council trajectory for delivering transformational change.”

Cllr Burroughes added that it “will give greater visibility to the existing town promotional assets and direct visitors to relevant local information”.

In July 2020 when the cash for the scheme was signed off, the council said that it hoped smaller towns and villages may benefit in future too.

The authority is spending around £900,000 on the scheme, with £200,000 from New Anglia Local Enterprise Partnership.

In the Framlingham pilot, anonymised footfall tracking data allowed businesses to see the most regular routes of shoppers and busiest times of day. That then influenced promotional offers and opening times to meet those needs.

Figures from the Framlingham pilot showed that in 12 months there were 18,360 uses of the free Wi-Fi, average connection times to the network of 72 minutes and nearly half of the entire town’s population had used the network.

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