Scarborough Borough Council focusses on supporting households most in need
New figures show the authority's effort to provide help is paying off
An effort by Scarborough Borough Council to support residents and households most affected by the cost of living crisis is paying off, according to new figures.
A report being presented to a meeting of the cabinet on Tuesday (13th December) sets out the authority’s latest performance against its key objectives.
In the three months to September this year the number of benefits claims processed exceeded the set target and the time to handle claims for local support for council tax was 11.5 working days against a target of 20 days.
However, the number of benefit customers seen within 10 minutes was narrowly missed by less than one per cent (79.1 per cent against a target of 80 per cent).
Earlier this year, the council was among the first in North Yorkshire to pay the ÂŁ150 council tax energy rebate, with ÂŁ5.25 million distributed in a ten-day period to 35,000 households.
The Council says ever since inflation and rising costs started causing significant challenges for many households across the borough, it has been doing all it can to ensure support is available and to be as responsive as possible.
Elsewhere, the latest performance report shows the number of reported crimes is down and so are issues of anti-social behaviour. Scarborough town centre has had more than 2.2 million visits so far in 2022 and 75,000 people have used Scarborough’s Sports Village.
However, the legacy of Covid-19, the retention of staff, and work pressures caused by the creation of a new unitary council for North Yorkshire have had a noticeable impact.
This means targets such as making adaptions to homes to allow people to live independently, planning applications processed and waste contamination levels were missed.
The council has more than 100 performance indicators to measure whether the services it provides are meeting their set targets.
Another set of targets are in place for the council’s biggest projects and initiatives as set out in its corporate plan.
A separate report being presented to cabinet on December shows at least ÂŁ8 million will be transferred to the new unitary authority in April.
Scarborough Borough Council – and the other seven district/boroughs and the county council – are all being abolished at the end of March 2023.
A single authority – North Yorkshire Council – will take charge on 1 April.
Scarborough Borough Council will end the 2022/23 financial year with an overspend of ÂŁ1million. This has mainly been caused by inflationary pressures and the cost of energy.
However, the overspend will be offset using last year’s surplus of £2.28 million so the overall budget position will be balanced.
Councillor Janet Jefferson, cabinet member for corporate resources, said:
“We know that things have been incredibly tough for many households across the borough this year which is why we’ve been focussed on doing everything we can to help.
“Our latest performance report shows our effort is paying off, not least when it comes to processing benefits, helping with council tax and getting rebates paid.
“Sadly, we have missed some targets, but we know the reasons why and we are working hard to address these issues.
“With just over three months to go before the council is abolished, I am pleased that our careful management of our resources means we will make a significant financial contribution to the new unitary authority.”