Rail compensation packages revealed

Transport for the North's announced plans to compensate train passengers.

Author: Rebecca BarrattPublished 28th Jun 2018

Transport for the North's announced plans to compensate train passengers.

Hundreds of trains have been delayed or cancelled since new timetables came in to force on Monday 20th May 2018.

Weekly, monthly and annual pass holders who held tickets in the areas worst affected will receive a refund equivalent to the cost of four weeks' travel.

Season ticket holders in other areas affected will receive a payment worth one week's travel.

Proposals for compensation measures for passengers who do not hold season tickets are being developed.

TfN chairman John Cridland said:

"We know that the past few months have been very frustrating for many northerners, with those who regularly travel by train being heavily affected.

"The Transport for the North board has been pressing the rail industry to adequately compensate those who have suffered the most. I'm delighted that we are now able to start doing this but there is still more work to be done.

"Compensation for season ticket holders will be administered directly by the train operating companies, with Northern and TransPennine Express due to announce details of how people can claim very soon."