West Midlands Railway urges people to travel safely over festive period
It's as more people head out to celebrate ahead of Christmas
Last updated 21st Dec 2024
West Midlands Railway is urging people to use the railway network safely - as more of us head out this weekend to celebrate ahead of Christmas.
The rail operator says it's expecting more people on its services over the next few days - travelling to Christmas markets and to visit family.
Tom Harty from West Midlands Railway tells us the festive period can be challenging:
"Unfortunately if people aren't travelling safely or responsibly on the railway network, it causes us huge issues with delays and cancellations."
He tells us what passengers can do if they're worried about travelling:
"We'd probably advise that you pick a carriage where you feel comfortable and probably sit towards the back of the train where we have a guard on every service."
Tom also advises how passengers can stay safe:
"If you're leaving your seat or likely to fall asleep, keep your valuables with you and out of sight. Any issues you feel you need to report, report via the Railway Guardian App which can be downloaded to any smartphone," he says.
"If you have had a drink, stay back from the platform edge, utilise our waiting rooms. If you feel like you need any extra support in and around the train station please look out for our staff."