Bristol Airport impacted by global IT issue

The airport is unable to accept card payments

Author: Martyn Landi, PA Technology CorrespondentPublished 19th Jul 2024

Bristol Airport said some of its retailers are unable to accept card payments and advised passengers to check with their airlines before travelling.

It comes as businesses and institutions around the world have been been knocked offline after a major IT outage, believed to have been caused by a faulty update to widely used cybersecurity software.

On X, formerly Twitter, Bristol Airport posted: "A global IT issue is impacting travel. We advise passengers to contact their airlines for the latest flight information before travelling to the Airport.

"Some of our retailers are currently unable to accept cards - we recommend passengers bring cash if possible."

In the UK, Sky News went off air, while Britain's biggest train company warned passengers to expect disruption because of "widespread IT issues", as did many major airlines and airports.

Around the world, banks, supermarkets and other major institutions reported computer issues disrupting services, while many businesses have been left unable to take digital payments.

Microsoft has confirmed it was aware of and fixing issues with its cloud platform, Azure, but many cybersecurity experts have reported the potential source of the issue as global cybersecurity firm CrowdStrike, which provides cyber attack monitoring and protection to many major businesses.

Experts have said a flawed update to CrowdStrike's Falcon Sensor software could be the source of the problem.

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