What do you think of Dorset's 101 and 999 services?

We're encouraged to get involved with a new survey

Author: Faye TryhornPublished 19th May 2022

Dorset's Police and Crime Commissioner is encouraging local people to share our thoughts on 101 and 999 services, including our county's.

A survey's underway by the Association of Police and Crime Commissioners nationally, to find out what we think about the methods for reporting incidents, or keeping in touch with the work of forces.

The Police Contact survey includes questions about things like web chats, online forms and social media messaging, as well as the traditional phone lines.

Police and Crime Commissioner David Sidwick said:

“Reporting to 101 and 999 remains a challenging area of business for police forces. The needs of those making contact must be understood and forces must prioritise those most in need, meaning contact about routine items is sometimes not responded to as quickly as people would like.

“In addition, new technology deployed by some forces presents significant opportunities to speed up responses and open lines of communication with people who might not be comfortable using traditional methods. As the voice of the public in policing, Police and Crime Commissioners are very keen to better understand their constituents’ views on these issues and will be urging as many people as possible to respond to the survey.”

The Survey is now open and runs until midnight on Sunday June 26th.

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