Julia's House rated 'outstanding' for providing compassionate care
The rating comes from the Care Quality Commission in their latest report
The care provided by Dorset and Wiltshire's children's hospice has been awarded as "Outstanding."
The rating for Julia's House comes from the Care Quality Commission as the charity prepares to celebrate 20 years of supporting families.
Julia's House cares for children with life limiting and life threatening conditions.
It has been a challenging few years for children’s hospices and the families they support.
While still recovering from the huge impact of the pandemic and a national lockdown that brought their care and fundraising to a halt, they are now confronted by spiralling living costs.
So, to be recognised as outstanding for the care it provides by the Care Quality Commission (CQC), through all of these challenges, is a significant achievement for local children’s hospice, Julia’s House, at a time when the care it provides couldn’t be more critical for the most seriously ill children and their families.
Claire Hudson-Cooper, director of care at Julia’s House said:
“We have had to adapt our care continually to ensure we’re meeting the needs of the families we support - shifting to 100% community care during the pandemic, launching new services such as counselling to provide mental health support to the whole family and introducing family support workers to enable us to help families access the funding and equipment they need and deserve.”
“In our 20th anniversary year, I feel proud of what everyone at Julia’s House has achieved and even prouder that their commitment and hard work has been recognised by the CQC as outstanding.
"I want to say thank you to all of our staff who enable our care to happen every day. And to the families who also took the time to take part in the inspection. We really valued their feedback and we’re thrilled to have been recognised as outstanding.”
The CQC visited the Corfe Mullen hospice in September 2022 and January 2023 and have now shared their report with the Julia’s House team.
The inspection team identified that “feedback from staff, families and children demonstrated that children and young people received outstanding care from highly motivated staff who developed exceptionally positive, caring and compassionate relationships with them.”
They noted that staff “respected their dignity and privacy and went above and beyond expectations to meet their individual needs and wishes…to help children and young people live every day to the fullest.”