Sheffield Council to refund 4,700 Clean Air Zone fines following printing error
It's after they were printed by a third-party
Last updated 28th Jul 2023
Over 4,000 Clean Air Zone charges are being refunded by Sheffield City Council after the wrong time was printed on them.
The most polluting taxis, vans, lorries, buses and coaches driving into the city centre or on the ring road are charged either ÂŁ10 or ÂŁ50 a day, depending on the size of the vehicle.
The Council said that the error was made by a third-party after the clocks went forward.
Affected journeys were made between Sunday, March 26 and Thursday, April 6 with one extra case on April 12.
Those who drove within the Clean Air Zone (CAZ) during this period and paid their CAZ charge were not impacted.
Councillor Joe Otten, chair of the street scene committee, said affected drivers were contacted this week.
He said:
“We were disappointed to learn of this technical error and staff from our third-party suppliers and the council and have been working to rectify the issue.
“We want to take this opportunity to apologise to all those that are impacted and for the inconvenience associated with this issue.”
Coun Ben Miskell, chair of the transport committee, added:
“While this issue is extremely disappointing, and we had anticipated some teething issues, we have been assured this error has been rectified and we will be closely monitoring the CAZ penalty charge notice systems going forward. We share the frustration we know those affected will feel with this.”