York prepares for safe re-opening after lockdown

City leaders say there's concern about 'over-promoting', and may use behavioural experts to try and prevent large crowds of visitors like those seen on many beaches last summer

Shoppers and visitors on the Shambles in York during summer 2020
Author: Chloe Laversuch, Local Democracy ReporterPublished 14th Feb 2021

Plans are underway for reopening York safely after lockdown, and could include advice from a team of behaviour experts to encourage people to visit the city responsibly.

City leaders say summer 2021 is likely to be similar to 2020, with open air dining areas created.

But businesses are cautious about promoting the city. Council economy boss Simon Brereton said people are wary of scenes from 2020 where large crowds were seen visiting beaches in Bournemouth for example.

And he said that it is difficult to make plans until the government outlines dates for lifting restrictions.

He said:

“Interestingly there’s a lot of caution from the business community in terms of not over-promoting.

“A lot of people were quite chastened by what happened through December when trade was down but we certainly had plenty of visitors coming from all across the UK. I think everyone found that very difficult to deal with.”

Tourism and business leaders are already making plans to reopen the city safely. Mr Brereton said people will want to visit York, but the challenge is to make sure they do so safely while also ensuring the city’s businesses make some money.

“We’re beginning to plan what we might do in terms of practical events on the ground,” he said, adding: “All the indications are that perhaps summer 2021 will be like summer 2020, which was a good summer for businesses in York.”

A marketing campaign based on behavioural insights will also be launched by the council in preparation for the reopening of the city.

Behavioural insights encourage people to make choices based on insights from behavioural science. For example the Local Government Association says many councils have improved finances by telling residents that most of their neighbours pay their council tax on time, as this encourages residents to pay promptly.

Similar techniques could be used to urge visitors to behave safely.

Claire Foale, head of communications at the council, told city leaders on the outbreak management advisory board:

“We are working with behavioural insight specialists to look at how we can prepare the city to reopen and that’s really about priming and prompting visitors to the city to know what they need to do to keep themselves and us safe.

“It’s an attempt to mitigate some of the risks of people coming back into the city. Learning from behavioural insight experts will help us prepare the city better and we’ll be sharing their expertise.”

The larger pedestrian zone in the city centre will remain in place until September.

Council leader Keith Aspden said:

“It is incredibly important that the Government publish a national roadmap of how we’re going to safely return back to normal, when the science allows us to do so. Businesses, teachers and communities all need clarity, with proactive and open communication from the Government, to protect people’s lives and livelihoods.

“We will engage with local communities, business leaders and work with public health colleagues to ensure that York is best placed to respond to the lifting of restrictions whilst keeping people in the city safe.

“With some restrictions expected to stay in place for a considerable time, guidance must be clear, with local public health efforts supported and further substantial schemes rolled out to support local businesses.”

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