What is the government doing to improve transport for disabled people?

The Government has teamed up with charity Scope on a Disabled Persons Passenger Charter

Author: Hannah NorburyPublished 13th Jan 2022

We've been hearing from disabled people across West Yorkshire, who say they are 'really excited' that the government is improving transport for disabled people.

They've teamed up with the charity, Scope, to create a new charter for bus, coach, taxi, private hire vehicle and rail.

  • To help all passengers travel with confidence as we build back fairer
  • A one-stop shop of advice for disabled passengers travelling by road and rail
  • Updated expert guidance on tactile paving and inclusive mobility also launched
  • It's hoped it will improve journeys for disabled people by helping ensure they can travel easily and more confidently.
  • The Department for Transport says it will bring together 'a host of information for disabled passengers travelling across England and advice for passengers on what to do when things do not go as expected'.
  • It will improve journeys for disabled people through an accessibility audit of all rail stations, clearer audible and visual announcements on buses, introducing legislation for taxis and private hire vehicles in Parliament, and £1million to improve access at sea ports.
  • Gem Turner from Pontefract is a wheelchair user, she said:
  • "Travelling is very stressful, you have to be organised, you have to know how to get things set up, in terms of assistance, so I think travelling with confidence is something a lot of disabled people don't do.
  • "It will be interesting to see if this works, I do wonder whether the focus should be on what's available in terms of accessible travel and the system, instead of focusing on disabled people.
  • "I think disabled people do really well to prepare as much as they can, but they can only work with what the system gives them.
  • "Do we need to look at the processes, is it as easy as it can be for disabled people, or can we do something to ensure disabled people can travel as freely as non disabled people? That would be the question."
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