Solihull Council launch Winter Warmth helpline

They've set up the support service with Age UK

Author: Phoebe GreggorPublished 28th Oct 2021

Solihull Council and Age UK Solihull have launched the annual Winter Warmth campaign to help people stay warm and well this winter.

People can call the Solihull Winter Warmth helpline for advice, tips and practical help on keeping warm and making their home more energy efficient. The service is not just for elderly or unwell residents; it is for anyone who needs help staying warm this winter.

The helpline is available on 0121 704 8080, Monday to Friday, 9am to 5pm, offering help with issues such as:

•Providing emergency heaters if your heating breaks down

•Receiving a ‘Safe and Well’ visit from West Midlands Fire Service

• Marking a ‘Warm Home Discount’ application and joining the ‘Priority Services Register’

•Finding a tradesperson for emergency repairs

•Practical help on making your home warmer this winter

•Benefits and debt advice

Solihull Council’s Deputy Leader and Chair of Solihull’s Health and Wellbeing Board, Councillor Karen Grinsell, said: “The Winter Warmth campaign provides support to help keep people safe and warm who are most at risk during the cold winter months. Please look out for anyone that may need support from this campaign and ring the helpline for advice.

“To stay well this winter please get your COVID-19 vaccine and accept your booster and flu jab when offered. More people are likely to get flu this winter as fewer people will have built up natural immunity to it during the COVID-19 pandemic. These free vaccinations are the most effective way to protect yourself and your family from these viruses.”

Lucy Garratt, Director of Services at Age UK Solihull, said: “Cold weather can be dangerous for some residents. Older people and residents with breathing or cardiovascular illnesses are particularly at risk and therefore it is essential that people call the helpline if they are having any difficulty staying warm.”