West Midlands Police admits failings to family of domestic violence victim

Chief Constable, Dave Thompson, has apologised to the family

Chief Constable, Dave Thompson, has apologised.
Author: Polly BayfieldPublished 10th Sep 2021
Last updated 10th Sep 2021

The Chief Constable of West Midlands Police has apologised to the family of a domestic abuse victim for "serious shortcomings" in protecting her and investigating her death.

The body of Suzanne Van Hagen, from Birmingham, was found along with her partner's John Worton, by her 9 year old daughter in February 2013. The force has admitted officers missed opportunities to investigate Suzanne’s circumstances when reports were made about her abuse.

In a public statement, Chief Constable Dave Thompson admits her family were "let down".

In the video the Chief Constable says:

Suzanne Van Hagen was a victim of domestic violence and died in tragic circumstances on 8th February 2013. On behalf of West Midlands Police, I wish to apologise for a number of failings by the force in the handling of Suzanne’s case, both before and after her death, and to acknowledge the immense, additional distress that this has caused to Suzanne’s family.

We deeply regret a number of missed opportunities to investigate Suzanne’s circumstances more widely and to engage with her. We could and should have done more to protect Suzanne and her daughter from the abuse they were suffering.

To compound the family’s pain, they were let down by a failure to properly investigate Suzanne’s death. I am deeply sorry for the many failings identified in 2017 when the Force conducted a full review of the investigation. I particularly recognise how hurtful and distressing the inaccurate press release issued in March 2013 must have been for the family. This influenced the subsequent press coverage and an incorrect narrative was created about Suzanne’s death that was difficult to shift.

Suzanne’s family have had to engage in a long and arduous fight to understand the full truth about what happened to Suzanne. We deeply regret this.

I can only hope that these words provide some reassurance to Suzanne’s family that the force has reflected on, and learnt from, its serious shortcomings.

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