Pewsey Vale on-demand bus services marks its first year

Wiltshire Connect has been used 55,000 times already

Author: Faye TryhornPublished 1st Aug 2024

An on-demand bus service for the Pewsey Vale is celebrating a year of operation.

Wiltshire Connect has had 4,500 customers since then, and been used for more than 55,000 journeys.

The service runs on-demand and semi-flexible bus services, picking up and dropping off passengers at locations booked through an app or by phone.

Cllr Tamara Reay, Cabinet Member for Transport, said:

“We’re excited to celebrate the one-year anniversary of our successful Wiltshire Connect on-demand bus service.

“When we launched the service last year we said that it would ‘revolutionise bus travel in the Pewsey vale area’ and it really has made a significant difference. The on-demand bus successfully links our rural communities and reduces social isolation by giving people the opportunity to travel at a time that suits them.

“More than 4,500 people have used the service so far, with 55,000 passenger journeys completed in the past year, which reflects how popular it is among residents.

"Plus, 87% of passengers that use the service rate their journeys at 5 stars, which is a testament to the high standard of service and its value to the communities it serves.

“Wiltshire Connect is just one of the things we’ve implemented as part of our Business Plan priorities to ensure that our residents can live in well-connected communities and improved rural bus links is a part of this.

“We have exciting plans to expand this hugely successful service into other rural areas in the county and we’ll have more news on this in the coming months.”

The Wiltshire Connect app is available to download on Apple and Android devices, and anyone without access to a smartphone can call 01225 712900 to book their ride.

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