Surrey Police warning over scam 'undelivered package' email
We are being told not to click on the link provided
Police have issued a warning about scam emails claiming to be from Royal Mail about undelivered post.
The fake emails from HM Courts and Tribunals Service are about rescheduling a missed delivery.
On its Spelthorne Beat Facebook page, officers say do not click on the link -as it is a pishing email designed to steal personal information.
There have also been similar text message scams doing the rounds, supposedly from courier companies, asking you to hand over bank details.
The messages appear to be from couriers like DPD and Royal Mail, stating that they have tried to deliver a parcel and asking you to click a link to reschedule the delivery.
The link directs you to an authentic looking website, which asks for your full name, address, date of birth and mobile number.
Upon completion of the form, you are then asked to enter full credit card details.
Our reporter Abi Simpson got the text:
"I was surprised at how convincing it was because normally I find these scam texts can be a little bit obvious.
"I don't know whether it was because I have lots of Christmas parcels or whatever being delivered at the minute, but I clicked on the link without really thinking about it and it was only when it asked me to redeliver for the 31st November that I clicked that anything was wrong."
Police say it is important to check the details in the messages and make sure it is genuinely related to an item you have ordered.
Does the message use your name, rather than to an email address?
Does it mention the goods or company you have ordered items from? If in doubt do not click the link and contact the vendor directly via their website.
Visit www.actionfraud.police.uk**** for advice on avoiding scams.
If you believe that you are a victim of this scam, report online toactionfraud.police.ukor call0300 123 2040.
You can also forward scam emails to the National Cyber Security Centre on report@phishing.gov.uk.