Surrey and Hampshire commuters urged to avoid London Waterloo due to 'major signalling problem'

Author: Grace McGachyPublished 13th Apr 2023

Commuters in Surrey and East Hampshire are being told not to travel to or from London Waterloo this morning (Thursday 13 April).

South Western Railways says there is a major signalling problem and as a result a significantly reduced service will operate to and from London Waterloo on a very limited number of lines.

Peter Williams, SWR's Customer and Commercial Director, said:

"We are very sorry for the disruption this morning. Due to a major signalling problem, which is still under investigation, we are advising customers not to attempt to travel to or from London Waterloo this morning.

"Disruption is expected to last until the end of the day, with significantly fewer services able to run on a very limited number of lines. While the problem is in the Waterloo area we do expect the wider network to be affected as trains and their crews will be displaced.

"If you are travelling on the wider network please check before you travel using a journey planner. Once again we're sorry for the disruption."

The following services will operate:

• 1 semi-fast service per hour between Basingstoke and London Waterloo

• 2 services per hour between Guildford and London Waterloo via Cobham & Stoke d'Abernon

• 2 stopping services per hour between Woking and London Waterloo

• 2 services per hour between Weybridge and London Waterloo via Staines

• 2 services per hour between Shepperton and London Waterloo via Richmond

• 2 services per hour between Ascot and Aldershot

• 2 services per hour between Farnham and Guildford