Alton Towers encourages visitors to follow coronavirus rules at the Resort

It'll be the first weekend the gates are back open since December

Hand sanitiser stations around Alton Towers
Author: Adam SmithPublished 16th Apr 2021
Last updated 16th Apr 2021

Staff at Alton Towers are set to welcome hundreds of people booked in to visit the theme park this weekend, many for the first time in over four months.

Bosses at the Resort are urging visitors to enjoy themselves but not to forget the need to follow the governments coronavirus rules and all the new measures they've implemented around the park.

It's as concerns grow that younger people - who feel less at risk of getting coronavirus or suffering as bad if they did - may be reluctant to follow the safety guidance that venues have put in place.

The first point of entry and temperature check area at the reopened Alton Towers

Kate McBirnie is the Head of Guest Excellence at Alton Towers. She said:

"Over the last few months, it's been all hands to the deck to make sure that the resort is safe, secure and guests can have a great time whilst they're here. One thing that they will notice is that we have got our temperature control team on arrival, and we're really encouraging our guests to use the NHS Track & Trace process and scan the QR codes throughout the resort whilst they're here. That's extremely important."

The entrance to the park

"We also want guests to remember the Hands, Face, Space and Outdoors. So in terms of Hands, we've got hand sanitiser stations throughout the Resort - even before getting on rides and when getting off. In terms of Face all guests over the age of 11 unless medically exempt will be asked to wear a mask. And in terms of Space, we have a number of social distancing markers, and a dedicated crowd control team as well."

Markers around the entire Resort

Kate added: "This theme park naturally lends itself to social distancing because it is so vast with being outdoors. We have our pre booking process in place - so we can control our capacity and when guests do arrive - we will have temperature checks at the gates. There is social distancing markers all throughout the Resort and indicating distance in queues. On the route around the park, hand sanitiser stations will be visible for guests - and from a staff side we also have our rigorous cleaning regimes in place as well."

Hundreds of new socially distanced seating areas and marquees