5500 Childline counselling sessions for Welsh youngsters last year

The NSPCC is highlighting how important the service is.

Child on the phone
Author: Lauren JonesPublished 11th Jun 2024

Childline delivered almost 5,550 counselling sessions to young people from Wales in need of help and support last year.

In 2023/24 Childline delivered 188,000 counselling sessions to children and young people across the UK.

In Wales more than half of the 5,550 counselling sessions were conducted online, 56% via 1-1 chat and 44% via email, highlighting the changing way in which the service is now provided.

In more than 380 sessions in Wales the young person said Childline was the first place they had talked about their concern, reinforcing how vital the service continues to be for children.

The new data released by the NSPCC gives an indicator of the issues and problems facing children and young people in 2024.

It also highlights the need for children and parents to find fun ways to spend time together and have conversations about what is taking place in their lives.

Childline often hears from young people about how much the service means to them and positively impacts their lives.

One 17-year-old girl from Wales told Childline: “The Childline counsellor I spoke to was amazing, they were so kind, and I really appreciated it; being listened to and being told I wasn’t alone in this was exactly what I needed.”

Rebecca Wilcox, President of Childline, said: “As a mother, as well as the President of Childline and a volunteer for the service, I believe it’s incredibly important for young people to have a safe space where they can discuss anything that might be troubling them.

“Childline will always be here for every young person, no matter the nature or size of their concern.”

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