Parts of Hampshire without water following Storm Ciaran
Bottled water stations have been set up while Southern Water work to fix the problem
Last updated 3rd Nov 2023
Thousands of homes and businesses in Hampshire are without water following Storm Ciaran which battered the south coast yesterday (Thursday 2nd November).
Southern Water says it is working around the clock to get its Testwood facility near Totton back up and running after the storm is said to have impacted the water quality and levels in the River Test.
A spokesperson for the utility company said: "This has made it extremely difficult for us to abstract water and treat it for drinking water, and has led to a temporary site shutdown. As a result, we are struggling to fill reservoirs in some areas of the southern Hampshire areas and northern areas of the Isle of Wight."
Issues are said to be affecting customers in postcodes SO40 and SO45, which has led to bottled water stations being set up.
Bottled water stations are located:
- Applemore Leisure Centre, Hythe, SO45 5TN
- Gang Warily Leisure Centre, Fawley, SO45 1GA
- Costco, Southampton, SO15 8TA
- Places Leisure Centre, Eastleigh, SO50 9NL (Now closed)
- Staplewood Football Development and Support Centre, Marchwood, SO40 4WR
Southern Water says its sites at Applemore and Gang Warily are extremely busy but that the Costco site is relatively quiet.
Another site will be opening in the area soon, while the Places Leisure Centre site will close.
For those who are unable to get to a site, deliveries are being made across the county. In order to access this service, customers must be signed up to Southern Water's Priority Services Register.
A spokesperson for Southern Water said: "We’re continuing our bottled water deliveries to our customers on our Priority Services Register.
"If you are concerned or are a vulnerable customer and need access to bottled water as a priority, please call us on 0330 303 0368.
"We’re sorry for the ongoing disruption this is causing."