Don't call 999 unless it's an emergency says Dorset's PCC

He's encouraging us to use non-emergency channels

Author: Sophie CridlandPublished 31st Jul 2021

Dorset Police and Crime Commissioner David Sidwick is asking members of the public to be aware of the additional demand being placed on Dorset Police as the busy summer period continues.

Mr Sidwick is also praising officers and staff for the work they have carried out serving the public throughout the ongoing COVID-19 crisis.

Dorset Police is dealing with large numbers of summer visitors coming into the county as well as a large proportion of staff having to self-isolate.

The county has seen a number of exceptionally busy weekends in which visitors have flocked to beaches and beauty spots, and demand is expected to continue as school summer holidays begin and many British people choose to spend time in the UK rather than going abroad.

The Commissioner is now joining the Force in asking members of the public to use online non-emergency channels where possible rather than calling 101.

He said:

“Since taking up office a couple of months ago, I’ve been pleased to see the dedication and commitment of all the Dorset Police staff and officers I’ve met. They have continued providing an outstanding service to the public despite incredibly challenging circumstances created by the pandemic.

“I know that a lot of work is going into making sure that self-isolation has as little impact on the service as possible, but we really do need as the public to work with them and help the police.

“Please remember that you should only call 999 in an emergency or when there is a crime in place, when there’s a threat to life or property or offenders are nearby. And as the 999 service must remain a priority, anyone calling the 101 non-emergency number will have to wait before they can speak to a call handler.

“So where possible, please first check that it is the police you should contact by using the Ask NED web pages, then please use the Force’s non-emergency channels such as reporting online or emailing 101 rather than calling 101. Please think about who is best to contact as it may be the council rather than the police, for example regarding noise or parking issues.

“As well as praising the Force, I also want to thank the public themselves for the patience they’ve shown through this difficult period. We all want to enjoy ourselves in the sun but being safe is paramount at this time, so please help us to be there for those who are in the most need.”

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