Families not yet allowed back into Portsmouth tower block

It follows a gas leak last week

Sarah Robinson House on Queen Street in Portsea
Author: Jo RawlingsPublished 12th Sep 2023

Gas engineers in Portsmouth say they're working as fast as possible to get people back in their homes.

120 households were evacuated from Sarah Robinson House on Queen Street in Portsea last Wednesday (6 September) because of a gas leak but have been told they may not be able to return until next Monday (18 September).

Families are being put up in hotels.

Portsmouth City Council and SGN say they understand it's disappointing news for residents, however, the priority is people's safety and wellbeing.

We're told SGN is continuing to ventilate the building to dispel gas and checking gas readings.

People will only be able to reoccupy their homes when SGN engineers receive satisfactory gas readings in the building, and once the council and SGN have conducted other checks, such as electricity and lift tests.

Sarah Robinson House on Queen Street in Portsea

John Pounds Centre, including the café, library, laundry, and shower facilities, will remain open to residents every day between 8am and 4pm.

Cllr Darren Sanders, Cabinet member for Housing and Tackling Homelessness , said: “We know that today’s disappointing news about a delay in returning residents to their homes isn’t what they, or we, want to hear, however, our residents’ safety and wellbeing remains our priority, and so we must wait until SGN confirm it’s safe to return to the building.

“We’d like to reassure residents that our housing team, other council staff, and SGN will continue to work to provide accommodation and support residents, as well as provide facilities at John Pounds Centre.

“Thank you to all the agencies and volunteers that have supported the council and SGN, however, most importantly we’d like to thank the residents of Sarah Robinson House for their patience and understanding at this difficult time.”

Katie Lobban, spokesperson for SGN, said: “Our engineers are making good progress ventilating Sarah Robinson House, but although we have recorded reduced gas readings in the building, more work with our specialist equipment is needed to extract all gas before evacuated residents can safely return home.

“We recognise this update will be frustrating for affected residents and we apologise for the inconvenience of not being able to return home. However, keeping everyone safe is our main priority, and we can assure you we’re working as quickly as possible to resolve this situation.

“We’re supporting Portsmouth City Council with securing extensions to alternative accommodation for those who need it and providing hot food vouchers. Additionally, our customer service team remain at John Pounds Centre with council representatives to answer any questions residents may have throughout the week.”

The council and SGN will continue to work together to provide residents with support. If residents have any concerns, they’re urged to call the housing team on 023 9260 6200. For more information, go to SGN’s incident page.

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