'Unexpected supplier issue' halts Somerset E-scooter trials

The operator has apologised and says it is working to find a solution

Zip e-scooters
Author: Andrew KayPublished 16th Jul 2024

E-scooter services in three Somerset towns have been temporarily suspended with immediate effect by the operator.

It's being blamed on an 'unexpected supplier issue'.

The Zipp Mobility e-scooter trials in Taunton, Minehead and Yeovil have run since 2020.

A spokesperson for Somerset Council said: "The trials were due to continue until the end of May 2026. Zipp Mobility is reviewing the situation to consider next steps.

"Whilst the service is suspended the scooters are being removed from town centres and users have been messaged through push notifications via the user app."

Somerset Council’s Lead Member for Transport and Digital, Councillor Richard Wilkins added: “It’s disappointing the trials have to be suspended, but we’re really hopeful this can be resolved soon, we know Zipp Mobility are working hard on a solution.

“The Council is committed to sustainable transport options as part of its net zero 2030 climate change objective and e-scooters were playing an important role in working towards this.”

Charlie Wilson, UK Country Manager for Zipp Mobility, said: "We are disappointed to have to suspend our service in Somerset due to an unforeseen issue.

"We are working hard on a solution and apologise for the inconvenience this has on our riders and the wider community in the interim.”

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