Changes to Glastonbury Festival ticket buying process

Previously, people had to refresh the holding page

Author: Henry Winter & Naomi Clarke, PAPublished 5th Nov 2024

People hoping to get a ticket for Glastonbury Festival will need to prepare for a change in the booking process this time round

Previously, people had to refresh the holding page.

Now they'll be randomly assigned a place in the queue if they're already waiting on the website.

Coach travel tickets will go on sale on Thursday November 14 at 6pm while standard tickets will follow on Sunday November 17 at 9am.

In a 2025 Ticket Sale FAQ posted to their website on Tuesday, the festival said: "The booking process itself for 2025 will be the same as in previous years, however the way in which you join the booking process is changing."

"Rather than refreshing the holding page to attempt to access the booking page, this year, when the ticket sale begins (at 6pm or 9am respectively) everyone who is already on the glastonbury.seetickets.com page will randomly be assigned a place in a queue to access the booking process.

"Anyone who logs on once the sale has started will automatically be added to the back of the queue, so it's important to make sure you are online ready at least a few minutes before the sale opens.

"Once you are in the queue, a progress bar will indicate how close you are to reaching the booking page."

The festival has warned prospective buyers to not refresh the page or use multiple devices or tabs as "you may lose your place in the queue".

This change comes after a spotlight was shone on various issues within online ticket selling including the use of dynamic pricing and tickets being resold by touts.

The subject made headlines after the release of Oasis tickets in September prompted the Government and the UK's competition watchdog to pledge they would look at the use of prices surging in line with demand.

In a bid to prevent touting, Glastonbury customers have to register in advance to buy tickets for the event, which will take place at Worthy Farm in Somerset from June 25 to 29 next year.

Tickets for Glastonbury 2025 will cost £373.50 plus a £5 booking fee, which is a £18.50 rise from the 2024 price of £355 plus a £5 booking fee.

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