Local test and trace service now live across Hampshire
It now covers the whole county – with tracers reaching more than 85% of people
A new localised system to trace coronavirus contacts across Hampshire is now up and running.
Hampshire County Council’s local tracing service that was introduced in December now has coverage of the whole area – with tracers reaching more than 85% of people.
The regional scheme takes over from the national test and trace service if it fails to get hold of those who have come into contact with a Covid-19 positive person within 24 hours to advise them to self-isolate.
Council leader and local outbreak engagement board chairman, Councillor Keith Mans, explained the importance of the system:
"Providing residents with access to prompt and convenient testing, and ensuring their close contacts are traced and supported to isolate, is crucial for breaking the chain of infection and preventing further spread of the virus.
"Since December, we have been rolling out our local tracing operation and now have coverage across the entire county, with the percentage of calls being answered successfully above the recommended national target (85%), and information and advice being given on self-isolation and the support available.
"The local tracing service is therefore playing a vital role in protecting our communities."
It was thought that having access to extra contact details through the council tax register – as well as using a local phone number – would be a more successful way of getting hold of people.
The phone number used by the Hampshire contact trace service is 01962 826982.
Wiltshire Council launched its own local test and trace service back in November.
We're asked to answer any calls from the 0300 456 0100 number, as it may be someone from the service trying to inform you about a positive Covid-19 case.