Hampshire children's hospice rated outstanding by CQC
Care Quality Commission inspectors visited Naomi House and Jacksplace
Hampshire's children's hospice, Naomi House and Jacksplace, has been rated outstanding by the Care Quality Commission (CQC).
The site was visited by the independent regulator in November 2023, with the report now published.
The checks make sure the site is safe for patients with life-limiting conditions, as well as rating the quality of healthcare services.
The hospices were last inspected in 2015, where their services were also recognised as outstanding.
Mark Smith, CEO at Naomi House & Jacksplace, said:
"I am delighted that, as a team, we have maintained our 'Outstanding' rating from the Care Quality Commission. This achievement is a testament to our unwavering commitment to providing exceptional palliative care and support for children, young adults and their families. It reflects our charity’s Vision, where compassionate support and expert palliative care can be accessed when and where it is needed.
"It also supports our strategy: to reach more families and develop our services, and to collaborate with the healthcare system – in partnership. We will do this to ensure that Naomi House & Jacksplace continue to have a positive impact on the communities we serve. Together, we’re all looking forward to building on this success."
Erika Lipscombe, Director of Care at Naomi House & Jacksplace, said:
"I recently joined the team at Naomi House & Jacksplace and I know just how hard it is to maintain a CQC rating of ‘Outstanding’. It fills me with pride to be welcomed into a supportive team that displays such remarkable dedication and compassion. Every day, we are privileged to provide high-quality, personalised care that meets the unique needs of each family. The positive feedback shared by families during the inspection underscores the profound difference our team makes in the lives of those we support."
Naomi House & Jacksplace cares for over 500 families from across the South every year.
It costs over £8 million annually to maintain services, with the majority of that income coming from fundraising.
Just 12% of their funding comes from the government.