Wiltshire residents urged not to miss out on £500 self-isolation support payment

The scheme is designed to help support those who are out of pocket because they are having to self isolate

Author: Henrietta CreaseyPublished 8th Dec 2020
Last updated 8th Dec 2020

Wiltshire Council says financial support from the government continues to be available for people that are on low incomes who are required to self-isolate due to COVID-19 and will lose money because they are unable to work

The local authority is keen to stress only eligible residents should apply after receiving what it's described as "a high number of ineligible applications."

So far, Wiltshire Council has had a total of 559 applications for the scheme, with 166, less than a third, have been successful.

Applicants should ensure they do not delay in submitting their form, as the council cannot accept applications made more than 14 days after the end of a person's self-isolation period.

Applicants must also have been given an NHS Test and Trace number and be in receipt of a qualifying welfare benefit, to qualify for the payment. Benefit entitlement is checked by the council via Searchlight, the National Welfare Benefits database, during the process of the application.

For discretionary claims, where someone is not in receipt of welfare benefits, the council will ask the person to complete a standard means test, to help consider whether someone's income has been significantly reduced.

Cllr Pauline Church, Cabinet Member for Finance, Procurement and Commercial Investment, said:

"This is a scheme set up to support people who really need it and are losing income because of self-isolation after being contacted by NHS Test and Trace."

"We want to remind people that there is a set criteria for eligibility of the payment support scheme so, if anyone's not sure if they qualify, they should get in touch with our friendly team and we can quickly let them know."

"There is a limited window for applying so people should apply as soon as possible, so they don't miss out."

More information on the Test and Trace Support Payment scheme is available at www.wiltshire.gov.uk/benefits-test-and-trace.

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