Homes being reconnected after gas leak in Chippenham

Wales and West Utilities say a third party was working in the area and damaged a pipe

Author: Aaron HarperPublished 12th Feb 2025

Homes affected by an overnight gas leak in Chippenham are having their supplies restored as work on a full repair continues.

Wales and West Utilities has told us they've been able to reconfigure the network to allow them to restore supplies to homes in the affected area.

It happened on Tuesday night when a third party damaged a gas main at a nearby building site.

Martyn Pallant, Wales & West Utilities Network Service Manager said:

“Our team has worked through the morning to identify a way of restoring gas to customers in the area, as the required repair to the pipe is complex and could take some time. The pipe was damaged by a third party contractor working in the area.

“We have identified a way of reconfiguring how the system operates so that we can bring gas into the affected area which avoids the damaged section of pipe. This means that we are now able to now start restoring gas supplies to customers in a phased manner This will take some time as we need to ensure we maintain pressure in the pipe as we bring customers back on.

“Our engineers will visit all properties affected to ensure gas is safely restored to each one. Customers do not need to contact us to arrange a visit as our engineers are aware of the properties, but we do ask customers to be patient as we will need undertake the work in phases.

“We would like to thank local people for their continued patience while we continue work to get the gas flowing again.”

You can contact Wales and West Utilities on 0800 912 2999 or by [email protected].

Alternatively, you can contact them on X @WWUtilities or Facebook.com/wwutilities.