PCC and Thames Valley Police detail plans to increase engagement with communities

The Police and Crime Commissioner and Thames Valley Police have today detailed plans to increase engagement with communities as part of their work to build trust and confidence in policing

Thames Valley Police
Published 5th Mar 2024

An annual residents’ survey will be commissioned by Police Crime Commissioner Mathew Barber to better understand public attitudes and levels of trust and confidence in Thames Valley Police.

An initial sentiment survey designed to provide a snapshot of public opinion has already been conducted in December 2023.

This sought feedback on the effectiveness of the police, police engagement with communities, the levels of local crime and disorder, feelings of safety and feelings of fairness.

The snapshot survey marks the beginning of plans to measure trust and confidence and general attitudinal change through the commissioning of a longer-term annual survey.

In addition, a plan to restructure and strengthen the independent scrutiny and governance of Thames Valley Police has been published.

The joint PCC and Thames Valley Police led Governance Review sets out a clear vision for scrutiny, advisory and governance arrangements to deliver a robust and consistent structure across the force area with increased community involvement.

Matthew Barber, Police and Crime Commissioner said: “Both these areas of work are about how we listen, engage and involve our communities to improve policing and make it more accountable to the public.

“We are of course aware that incidents over recent years have damaged the public’s trust and confidence in policing and this will inevitably have an impact on attitudes here in the Thames Valley which we need to better understand.

“I know that trust and confidence can only be achieved by delivering effective policing on the ground so I will be looking at how the force effectively uses this insight to inform operational policing locally.

“I am also pleased to be able to publish the Governance Review today which details plans to deliver a more robust and transparent approach to scrutiny across the force.

“Volunteers provide an essential role in advising, challenging and scrutinising policing but I know this has not been consistent across the force area.

"Following implementation of the proposals, we will have a fair and consistent approach and will be seeking increased representation from across our diverse communities to provide an independent voice on local operational and community issues as well as scrutiny on areas such as Stop and Search, Use of Force and Use of Powers.

“Independent challenge assists me in my scrutiny of the force, and I thank existing panel members who have fed into this review and I look forward to the ongoing work with them as we implement the proposals over the coming year.”

The sentiment snapshot survey was conducted from 18 December 2023 to 2 January 2024 by Maru/Blue.

1608 surveys were completed online by residents across all Local Policing Areas.

Data from the survey includes the following results:

• 87% of respondents were willing to contact the police if they were the victim of a crime or worried about something.

• 78% of respondents feel safe in their area however 53% are worried about crime.

• 79% feel safe online.

• 60% of respondents said that Thames Valley Police is an organisation they can trust.

The implementation of the agreed proposals will take place over the next year supported by the PCC appointment of a Trust and Confidence Support Officer. Hear all the latest news from across the UK on the hour, every hour, on Greatest Hits Radio on DAB, smartspeaker, at greatesthitsradio.co.uk, and on the Rayo app.